RESPONSIBILITIES:

The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

Communicates with team lead regarding updates on rules and regulations.
Assists in repairing broken meters.
Patrols City and surveys for parking infractions.
Scans license plates to ensure motorists have proper permits.
Enforces and issues citations for parking infractions.
Assesses parking conditions.
Engages with the Public regarding parking infractions, parking conditions, and meter information.
Coordinates the safe and responsible operation of a City vehicle.
Responds to road and parking conditions when applicable.
Attends meetings as necessary to continue to improve operations.
Performs other related job duties as required.

EDUCATION & EXPERIENCE:

Any equivalent combination of the below-listed education, training, certification, and experience is qualifying.

High School diploma or equivalent.
1 year of municipal or customer service-related experience.

KNOWLEDGE, SKILLS & ABILITIES:

Knowledge of parking enforcement principles; local ordinances and relevant state and federal laws; traffic laws; parking meter maintenance principles and power tool operation.
Ability to carry out the essential functions of the position; learn, interpret and apply processes, codes, regulations, and laws governing vehicle parking; operate assigned equipment; resolve customer service problems in a positive manner; organize and prioritize work assignments to optimize service level; work as contributing member of a team, work productively and cooperatively with other teams and external customers, and convey a positive image of municipality; read and write in English language; calculate parking duration and associated fees quickly and accurately according to approved schedules using designated equipment and procedures; understand City laws regarding parking rules and regulations.
Communication and customer service skills; computer and job-related software programs; organizing, technical trouble shooting and problem solving; interpersonal relations; and oral and written communication.

PHYSICAL REQUIREMENT:

The physical and environmental demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job.

Performs administrative work in an office environment; field work may involve exposure to conditions such as uneven terrain, confined spaces, sidewalks, traffic, pedestrians, hot or cold temperature extremes, and loud noises.
When performing administrative functions, sits or stands, with intermittent periods of stooping and walking; when in the field, stands or walks for extended periods.
Applies motor skills to move objects, use handheld radio, file, and sort documents, and use office equipment such as telephones, and computers.
Routinely reads documents for general understanding and analytical purposes, including handwriting and forms; inspects surroundings and fine details to assess conditions of traffic and parking; and reviews detailed information displayed on a computer screen and handheld device.

The City of Medford is an Equal Opportunity/Affirmative Action/504 Employer Residents of the City of Medford, Women, People of Color, Veterans and Persons with Disabilities are encouraged to apply.

City of Medford

Parking Control Specialist

About the Job